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telecommunications

Advances in telecommunications – connecting you to business growth and enhanced performance

The telecommunications industry is without doubt one of the fastest-changing global industry sectors. As it moves so rapidly into new business models and innovation, linking voice, data, video, Internet (VOIP) and SMS content in the expanding fixed-line and mobile technologies, telecoms has become a key driver and enabler of business and market development. More than anything else, advances in telecoms have revolutionised how we and our clients go to market nationally and across the world. Every company’s IT strategy now includes telephony as an integral part of their IT infrastructure, not a separate consideration or “add-on”.

Nservtech has made significant and continuing investment in telecoms over the years, including major R&D spend to explore how we can help our customers use communications and networking to improve overall business performance. The insight and expertise we have developed across our team means we can advise and assist our clients in optimising their telecoms spend, and the economies of scale we can achieve through our IT and telecoms partners further benefit our clients in offering competitive pricing and leading-edge services.

Our services include



  • Telecoms audits – assessing how well your telecommunications meets your business needs
  • Integrating telecoms into your IT and business strategy
  • Recommending telephone systems, from handsets to PBX switchboards, either on-site or virtual in our hosting centre, using traditional or VOIP technologies. Our telecoms consultants will recommend the right connection for your premises, whether a simple business ADSL line or a dedicated leased line for maximum bandwidth, and associated voice solutions
  • Installing and supporting your telephone systems, including our proactive network monitoring services to help identify and resolve potential or imminent faults in relation to your telephone network
  • Managing your network – Fifosys can help manage the lines coming into your office and connecting you to the Internet, to ensure you get the best results in terms of voice and data connectivity
  • Managing your providers - we can act as the liaison point with your telecoms providers, assessing the installations and devices and putting upgrade and management plans in place.
  • Managing telephone contracts - including least cost call routing – this is an area where clients often ask us to help. We can ensure you have the right network, call plan and most importantly a high level of service to keep the handsets working.
  • Managing office moves, relocations, temporary premises connections - , our experts help right from the planning phase, complementing your teams or managing the process for you, working directly with your telecoms provider to minimise disruption and risk to your business.